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PLEASE DO NOT USE THIS SERVICE ON SATURDAYS, SUNDAYS AND BANK HOLIDAYS, AS IT IS NOT MONITORED. PLEASE ALSO DO NOT USE THIS SERVICE FOR UNWELL BABIES AND CHILDREN.


Welcome to Holmlands Medical Centre 

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


Good News!

 

GP Patient Survey 2022

We have received excellent feedback on our National GP Patient survey report. We want to thank our patients who participated for your excellent feedback. We scored 96% which is the highest on the Wirral and we also received 100% for the trust in our team. We are in the top 10 Pracice on the Wirral and have been voted 117th out of 6418 Practices in England.

Please read below.

Patient Experience (gp-patient.co.uk)

Best and worst ranked GP surgeries in Merseyside - Liverpool Echo


Active Practice Achievement

We have been awarded a certificate of achievement for recognition for Active Practice status.

active practice

Dr Srivastava participated in the recent St John's Hospice charity walk to Mt Famau in Wales. £1500 was raised for St John's Hospice.

Dr S walk 2


Support for alcohol consumption

Wirral performs significantly worse than England on all key alcohol indicators measured by Public Health England. In comparison to other areas Wirral had almost double the rate of admissions for alcohol specific conditions in 2020/21. There were 3,365 admissions for alcohol-specific conditions in 2020/21; this equates to a rate of 1,052 per 100,000 compared to a rate of 587 per 100,000 in England overall.

Lower My Drinking App had been designed by clinical phycologists and behavioural scientists to help you reduce your drinking to a safer level of the recommended limit of 14 units per week.

Lower My Drinking will show you the issues that could potentially cause you to drink more than is healthy for you and give you a set of proven skills you can use to address these including: change how you think about alcohol, anticipate in situations that may temp you to drink too much and plan how you are going to limit your drinking, replace drinking in your daily routine with positive activities and improve your lifestyle and boost your overall physical and emotional wellbeing.

Please download the app as below:

Download the Lower Your Drinking app on google play

(https://play.google.com/store/apps/details?id=com.LYD&hl=enGB&gl=US)

Download the Lower Your Drinking app from the app store

(https://apps.apple.com/gb/app/lower-mydrinking/id1289594577)

lowwermydrinkingapp


Learning Disabilty Reviews

We have been awarded a silver medal as a result of our quality audits completed for our Annual Learning Disability Health Checks

LD silver


Med 3 Certificates

You can self certify for seven days which you are able to do on the Gov.uk website.

Please note you and your employer have a duty of care under HASWA 1975 to protect the workforce.


Joint Pain

For any joint pain, including shoulder and knee pain, please visit/click on the link below (Versus Arthritis):

 https://www.versusarthritis.org/about-arthritis/managing-symptoms/exercise/exercises-to-manage-pain/


Bowel Cancer Screening

We encourage our patients to take part in the Bowel Cancer Screening Programme, which is sent directly to your home when you turn over 65. 

Please follow the link for more information,
https://www.nhs.uk/conditions/bowel-cancer-screening/

An early diagnosis can lead to curable disease whereas a late-stage diagnosis can lead to poor out comes resulting in increased morbidity and mortality.


Online Services

Patient Access lets you use the online services of your local practice. These may include arranging appointments, repeat medication, secure messages, medical record and updating your details. For further details please contact the reception.

These services can be easily accessed by clicking the links at the top of the website.


National Data opt-out

The national data opt-out publication provides statistics on the volumes of national data opt-outs. The national data opt-out was introduced on 25 May 2018 following recommendations from the National Data Guardian and indicates that a patient does not want their confidential patient information to be shared for purposes beyond their individual care across the health and care system in England.

Please visit - https://digital.nhs.uk/data-and-information/publications/statistical/national-data-opt-out


Complaints

We hope that we can sort most problems out easily and quickly, often at the time they arise and with the person concerned. If you wish to make a formal complaint, please do so AS SOON AS POSSIBLE – ideally within a matter of a few days. This will enable us to establish what happened more easily.  If doing that is not possible your complaint should be submitted within 12 months of the incident that caused the problem; or within 12 months of discovering that you have a problem. You should address your complaint in writing to the Practice Manager who will make sure that we deal with your concerns promptly and in the correct way. You should be as specific and concise as possible.

(Site updated 17/01/2023)

Contact Details

Holmlands Medical Centre

Contact Telephone

0151 608 7750
0151 652 6077
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